Prior to digitization, UoB (as well as the users) had to manage and maintain loaning manually, using sheets and other intranet portals, which was a complicated and time taking process. It also had a high chance of human error. Maintaining a database of borrowers, brokers, and agents was another nuisance, all together. The client looked to automate the entire loaning and management process.
We dedicated a team of four developers and two front-end developers to work on building an intuitive yet understandable UI so users can proceed to go with it immediately. We also provided them with a business analyst and a project manager to ensure smooth development.