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Dashboard & BI Application For a Leading Dental Care Provider .

We developed a complete Business Intelligence App with Textual and Visual Reporting.





About Interdent

InterDent provides business services to approximately 200 practices in eight states including Arizona, California, Hawaii, Kansas, Nevada, Oklahoma, Oregon and Washington under brand names like “Gentle Dental” and “SmileKeepers".

Interdent uses Legacy mainframe system in its clinics to manage electronic patient data, insurance processing and automate dental clinical management. Each day the data is synced back to the head office.They needed a reliable technology partner who can automate the reporting and the management doesn’t have to rely on the Excel sheets anymore.

Country
United States

Industry
Healthcare

Partnership
Sixteen Years Strong

20+ Integrated System
500+ Connected Practitioners
200+ Dental centers


Partnership goal

To develop an app for automated reporting
and dental clinic management


Goals

To create a reporting software that can manage electronic patient data, insurance processing, and automate dental clinical management so the users won’t struggle Excel sheets anymore.

Solutions

A complete Business Intelligence app with textual & visual reporting which facilitates better decision making, improved business performance, at every level





Our Involvement

End-to-end BI app development
in a phased manner


The Start

The clinics and regional managers experienced limitations in terms of insight into financial performance and patient satisfaction. Reporting occurred through excel sheets which were prone to error and inconsistency of data.

 We started building the InterDent app that would facilitate better decision making, improved business performance, at every level. Complex ETL processes were designed to build a data warehouse. .NET, C#, and Microsoft BI stack was used to develop and pull data from 20+ legacy systems powering real-time dashboards.

We came up with a phased approach that addressed immediate concerns as well as met long-term requirements.



The Development Phases

01

We developed a dashboard app for key management personnel to view critical reports.

02

Remodeled the ETL and database warehouse to import items from legacy systems.

03

Enhanced the Dashboard application with a series of textual and visual reports. 



Our Engagement

Classic Informatics handpicked a team to build
the BI dashboard and app for InterDent


InterDent required several BI technologies to run critical reports

We used Microsoft SQL Server 2008 Integration Services (SSIS) as an extract, transform, and load (ETL) tool, Microsoft SQL Server 2008 Analysis Services for data mining functionality, and SQL Server 2008 Reporting Services for report generation capabilities.

InterDent used Legacy Mainframe system to manage data

We designed ETL processes to build data warehouse. .NET, C# and Microsoft BI stack was used to pull data from 20+ legacy systems providing real-time dashboards, which is also synced to head office each day.



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