The clinics and regional managers experienced limitations in terms of insight into financial performance and patient satisfaction. Reporting occurred through excel sheets which were prone to error and inconsistency of data.
We started building the InterDent app that would facilitate better decision making, improved business performance, at every level. Complex ETL processes were designed to build a data warehouse. .NET, C#, and Microsoft BI stack was used to develop and pull data from 20+ legacy systems powering real-time dashboards.
We came up with a phased approach that addressed immediate concerns as well as met long-term requirements.